HOW TO MAKE A COMPLAINT

 HOW TO MAKE A COMPLAINT ( BY S.C.)

If you have bought faulty products there are several ways to make a complaint.

According to the test, there exists 4 ways moods to express your disconformity. Let’s go to numerate and to see the differences between all of them.

 

• Face to face: It’s the first way that you think. Go to the shop and explain to the shop assistant tender what is your problem is.  It’s important to be sure that you are talking to the relevant person.

• Phone call: It finishes when you give up because if the call centre picks up your call, you have passed from department to department without a solution.

• Mails: People don’t trust in mails because they can be manipulated or deleted.

• Traditional letter: It has many advantages, for example, you can present evidences and add information like videos or photographs and the receipt or invoice. Besides, unlike mails, letters can’t be manipulated. Don’t forget to put a time limit to respond and add what you expect from your complaint, including if you want a refund or any compensation.

Those are the reasons why letters are the best way to complain. 

If you follow these tips, you will have a successful outcome from your claim.